We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging. See our full Return Policy here

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rouxtechstore@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 7-14 business days. Expedited shipping options are also available at checkout.

Yes! We provide free shipping for all standard/economy shipments. Expedited shipments do charge £5

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website here or the carrier’s website.

If your order arrives damaged or contains the incorrect items, please contact our customer service within 48 hours of receiving the package. We will assist you in resolving the issue promptly.

We include a detailed size guide on each product page. For additional help, contact us—we’re happy to assist!

You can reach our customer service via email at rouxtechstore@gmail.com, or by using the contact form on our website. We are here to help!

Yes! Be sure to sign up for our Newsletter to stay updated on the latest discounts, promotions, and special offers from Roux Tech.